We aim to ship all items within 2 days of payment being received. Most items are shipped via Australia Post and Transdirect couriers and can take up to a maximum 10-14 days to be delivered. In the unfortunate event this time has lapsed and you have not received your item please do not hesitate to contact us. We have a flat rate shipping fee of $15.00 for all metro and Australia Post coverage areas except regional areas where surcharges apply.
Any delivery date or time specified is an estimate only and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability.
For decorated order please allow 10-14 days for the order to be shipped at the most. Upon delivery a signature will be required depending on the order size. We require a signature as a proof of delivery and to end the tracking of the order from our systems.
Unfortunately we cannot ship overseas or to a PO Box address for safety reasons.